1. Introduction
AS United PTE LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Digital Operations Platform (“Service”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Username and password
- Job title and role within your organization
- Company information
- Profile photographs
- Location data (when using location-based features)
2.2 Usage Data
We automatically collect information about how you access and use the Service, including:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, browser type, access times, pages viewed)
- Usage patterns and preferences
- Geolocation data (when permitted)
2.3 Content Data
We collect and store content you create, upload, or share through the Service, including:
- Job records and inspection reports
- Documents, images, and files
- Messages and communications
- Form submissions and survey responses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To authenticate users and manage accounts
- To process and manage job assignments, inspections, and reports
- To enable communication between users within the platform
- To send notifications, updates, and important information
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To personalize your experience and provide relevant content
4. How We Share Your Information
We may share your information in the following circumstances:
- Within Your Organization: Information may be shared with other authorized users within your organization who have appropriate access permissions.
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as cloud hosting, data analytics, and customer support.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information with your explicit consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure authentication, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Third-Party Services
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you access.
10. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AS UNITED PTE LTD
16 WOODLANDS INDUSTRIAL PARK E1 #05-03
SINGAPORE 757737
Tel: 6368-0491
Email: andy@asunited.com.sg
Company Registration No: 201802491H
GST Registration No: 201802491H